Customs Clearance Issues
Get help with customs clearance issues for your EZ4X4 international order. Learn how to resolve delays and problems with your Jeep and Bronco parts shipment.
What information is included on customs forms?
If your package is held in customs, it means local authorities need additional time, information, or payment before releasing it for delivery. This may involve verifying documentation, assessing duties and taxes, or requesting additional information
What happens if my package is held in customs?
If your package is held in customs, it means local authorities need additional time, information, or payment before releasing it for delivery. This may involve verifying documentation, assessing duties and taxes, or requesting additional information
What if customs requests additional information?
If customs requests additional information, you will need to reach out to customs authorities directly and provide any information requested. This may include proof of purchase, product details, or other documentation needed to complete the customs c
What if my package is rejected by customs?
If your package is rejected by customs, it may be returned to us or disposed of according to local regulations. Any import duties, taxes, or shipping fees are non-refundable in this situation. To avoid delays and rejection, make sure all customs requ
Can you modify customs declarations?
Customs declarations cannot be changed after a shipment has been dispatched. If you believe there is an error in the customs information, please contact us as soon as possible before the order ships so we can make the necessary corrections to ensure