Tracking & Order Status
Track your international EZ4X4 order. Learn how to monitor your shipment and check order status for your Jeep and Bronco parts delivered worldwide.
Will I receive tracking information?
Yes, you will receive tracking information once your order ships. The tracking number and carrier details will be sent to the email address associated with your order, allowing you to monitor the progress of your international shipment from our facil
When does tracking become active?
Tracking becomes active at the moment your order ships. From there, it will update at every scan point as the carrier processes and transports your package. This allows you to follow your international shipment's progress through customs and delivery
Why hasn’t my tracking updated?
There are several reasons why tracking information may not update. The carrier may not require additional scans for delivery, or your package may be in customs processing where scanning is less frequent. If you do not see movement in your tracking in
What does “in transit,” “held at customs,” or “exception” mean?
"In transit" means your order is on the way to your destination. "Held at customs" means it is being reviewed by local customs authorities for clearance and duty assessment. "Exception" means there is a delivery issue that may require additional time
Who do I contact if tracking stops updating?
If your tracking stops updating and you do not see movement for 14 business days, you may contact us to start an investigation. Reach out to our customer care team at (203) 591-9060, and we will work with the carrier to locate your international ship